Maintenance and Repair
Comprehensive Care for Your Lady Heart Treasures
At Lady Heart, we stand by the enduring quality of our jewelry. Every purchase comes with a two-year warranty from the date of purchase, reflecting our commitment to your satisfaction and the lasting beauty of our pieces.
During the two-year warranty period, Lady Heart covers all maintenance needs, including cleaning and necessary repairs. Our skilled craftsmen and goldsmiths, experts in handling heart-shaped diamonds and 18K gold, perform all maintenance and repairs with the utmost care and precision.
Continued Care Beyond the Warranty
After the expiration of the warranty, we continue to offer cleaning, maintenance, and repair services for all Lady Heart jewelry. These services are available for a fee, ensuring that your cherished pieces always remain in pristine condition.
Requesting Maintenance & Repair
Easy Access to Expert Services
Should your Lady Heart jewelry require attention, please submit your maintenance and repair requests through our dedicated service portal [Insert Link to Service Request Page]. Our team is committed to providing prompt and efficient service.
Special Note for Stockist Purchases
Coordinated Care for Stockist Purchases
For items under warranty purchased through one of our stockists, please contact the stockist directly to initiate any repair or claim process. We work closely with our stockists to ensure seamless service and care for all Lady Heart pieces.